Purchase
During the purchase process on the EthnoSlovenica.com website (hereinafter referred to as the Seller) a buyer selects items, method of payment, delivery and invoice address via the online form. After placing an order, a seller sends the order confirmation to the buyer by e-mail. With this, a contract for the purchase of the ordered products is irrevocably concluded between the buyer and the seller. The seller can write to the buyer’s e-mail address to verify the data or ensure accuracy. The buyer can make the payment directly to the seller’s bank account (in this case, he first receives a pro forma invoice after the order) or via the Pay Pal system. The seller issues a printed invoice to the buyer together with the shipment. The buyer agrees that the seller collects and uses the buyer’s personal data only for the fulfilment of the orders and communication. The seller undertakes to handle the buyer’s personal data in accordance with the Personal Data Protection Act, to use and process them exclusively for the stated purpose and not to pass them on to third parties without the explicit consent of the buyer.
Online prices and payments
Prices at the online store are stated in EUR and do not include value added Tax. Prices are valid at the time of placing the order. Postage paid by the buyer is included in the online purchase and amounts to 3 EUR for shipping in Slovenia and 5 EUR for the EU and UK. For shipping costs elsewhere, please e-mail us on vlastamlakar68 @ gmail.com. Online prices and other promotions only apply to purchases through the online store.
Delivery
Products in stock will be received by the buyer within approximately eight (8) working days from the date of the order. The seller attaches an invoice to the shipment. If a certain product is not available or is sold out, order for the buyer will be cancelled after prior notification.
Complaints
The buyer has the right to return the purchased goods in good condition. The buyer is obliged to bear the costs incurred in returning the goods. The buyer must notify the seller in writing of the intended return no later than within 15 days of receiving the goods and return the goods within the next 30 days. The buyer is obliged to return the goods undamaged in full quantities and original packaging. After the return the buyer can request a refund. The seller may offer to exchange the item or return the purchase price to the transaction account within 15 days at the latest. Supplier has no further liability. Complaints about products or services can be sent to vlastamlakar68 @ gmail.com.
Help
Vlasta Mlakar welcomes your questions or comments by e-mail address vlastamlakar68 @ gmail.com or by Phone + 386 (0) 40 743 690.
About Us
Vlasta Mlakar, self-employed in cultural activities
Ministry of Culture, registration number: 2455463
Bank account number: SI56 0202 5356 8459 287
Name of the Bank: NLB, Tržaška cesta 19 a, 1370 Logatec
Tax number: 72646586
Home address: Hleviše 2, 1373 Rovte, Slovenia
E-mail address: vlastamlakar68 @ gmail.com
Telephone number: + 386 (0) 40 743 690